Our Team
Jaci Brackeen
Jaci Brackeen started Heavenly Acres for Pets in 2003. I’ve been a licensed funeral director and embalmer since 1995 working in both Longview, TX and Bossier City. When I saw that this community did not have pet services like I envisioned and thought that families needed, this business was born. I felt this service was needed, and was a way I could continue my passion to help people who are grieving during the toughest times in their life. I am also a licensed crematory operator, and completed the Certified Pet Loss Professional Training Program sponsored by the International Cemetery, Cremation, and Funeral Association and the Pet Loss Professionals Alliance. I have been a member of the Krewe of Barkus and Meoux, the area’s only animal krewe since 2006, and held numerous leadership positions. I have two children, 2 dogs, and enjoy reading, and laying in my hammock every chance I get.
Lori Parker
Lori Parker has been with us since 2005. She answers phones most every night and weekends, helps with families during the day, gets pets ready to come back home, and finishes all the paw prints requested from us. Lori has one daughter, one dog, and 19 cats which keep her busy all the time.
Elton Roberson
Elton Roberson has been with us since 2004. He is a crematory operator as well as meets families after hours when they want to bring their baby to our facility. He is married and enjoys front porch sitting when he can.
Kenneth Brackeen
Kenneth Brackeen has been with us since 2017. He is Jaci’s husband, and is also a crematory operator. He also picks up and delivers pets in town as well as your home. He is a professional drummer and has played live with many bands for decades.
Jordan DeArmond
Jordan DeArmond has been with us since 2022, and is Jaci’s son. He is a crematory operator and also picks up pets and delivers them back to your vet’s office or your home. He is also in charge of all special services requested like paw prints, ink prints, hair clippings, etc. He has a booth at Time Line Antiques, where he invests in a multitude of different categories and loves spending time there. He is always energetic and ready for the next opportunity.
Kristina Irwin
Kristina Irwin has been with us since 2023. She is the person you’ll most likely hear from 1st on the phone during the day. She also helps families make decisions regarding their baby, and has been instrumental in the implementation of our AngelPaw system this year. She enjoys sailing with her husband and has 2 beautiful baby boys.